Frequently Asked Questions (FAQs)
What is XPRESS CHEMS?
XPRESS CHEMS is a trusted provider of high-purity research chemicals for laboratory and scientific use. We ensure top-tier quality, compliance, and discreet shipping.
Are your products legal?
Yes, we comply with all applicable laws and regulations for research chemical distribution. It is the buyer’s responsibility to ensure compliance with local laws before purchasing.
How do I place an order?
Browse our shop, add items to your cart, proceed to checkout, and place your order. Then, contact us via live chat or email for payment instructions.
What payment methods do you accept?
We accept cryptocurrency (with a 10% discount), bank transfers, PayPal (Friends & Family), Chime, Zelle, CashApp, Venmo, Apple Cash (USA clients), and Interac E-Transfer (Canada clients).
How does shipping work?
We offer discreet worldwide shipping with tracking. Orders placed before 12 PM PST ship the same day. Delivery time depends on the shipping method chosen.
What is your refund and reshipment policy?
If you receive the wrong item or a defective product, we offer a refund or free reshipment. We maintain a 99% successful delivery rate.
Can I request a custom product?
Yes! We fulfill custom research chemical requests. Contact us via email or live chat with your requirements.
How do I contact support?
You can reach us 24/7 via live chat or email at contact@xpresschems.com.