Cutoff Time & Order Processing
Understanding our order processing timelines and shipping schedules for optimal planning
Order Processing Overview
Same-Day Processing
Orders placed before cutoff time are processed and shipped the same business day
Fast Dispatch
Immediate order processing with multiple daily dispatches to major carriers
Dual Warehouses
Strategic locations in USA and Netherlands for optimal global shipping times
Order Cutoff Times
To ensure your order is processed and shipped on the same business day, please note our cutoff times for different shipping locations and methods.
USA Warehouse: Orders must be placed and payment confirmed by 2:00 PM EST for same-day shipping
Netherlands Warehouse: Orders must be completed by 3:00 PM CET for same-day European dispatch
Weekend Orders: Orders placed Friday after cutoff through Sunday are processed first thing Monday morning
Express Shipping: Available for orders placed up to 4:00 PM local warehouse time with additional fee
Orders placed after cutoff times will be processed on the next business day. All times are based on the local time of the shipping warehouse.
Timely Processing
We understand the importance of reliable shipping timelines for your research schedule
Order Processing Timeline
Order Placement
You complete your order through our secure checkout system and receive order confirmation
Payment Processing
Manual payment verification for security. Contact us immediately after placing your order with payment details
Order Preparation
Quality control check, discreet packaging, and documentation preparation at our warehouse
Carrier Handoff
Order transferred to shipping carrier with tracking information generated and sent to you
In Transit
Real-time tracking available. Most orders arrive within 2-7 business days depending on location and shipping method
Shipping Methods & Timeframes
Express Shipping
âĸ Priority processing
âĸ Expedited carrier service
âĸ Real-time tracking
âĸ No Signature required
Standard Shipping
âĸ Reliable service
âĸ Full tracking included
âĸ Discreet packaging
âĸ 98% delivery success rate
Important Processing Notes
Payment Verification: Orders are not processed until payment is fully confirmed. Contact us immediately after placing your order to expedite payment verification.
Holiday Schedule: Processing times may be extended during major holidays. Check our shipping page for holiday schedules.
Remote Locations: Delivery to remote or rural areas may require additional time. Express shipping may not be available for all locations.
Custom Orders: Custom synthesis and bulk orders have different processing timelines. Contact us for specific timeframe estimates.
Order Cancellations: Orders can only be cancelled before payment confirmation. Once payment is verified, orders enter our processing system immediately.
Need Assistance?
Contact our support team for urgent shipping inquiries or special handling requests
Need Urgent Processing?
Contact us for expedited processing options or if you have specific timeline requirements